I had this problem with my parents Vodafone broadband. They couldn’t use online banking because Vodafone’s DNS servers weren’t automatically telling their browser to use https instead of http. A temporary fix is to click into the address and put the ‘s’ in yourself but here’s how I fixed it properly:
- Log onto the router by browsing to 192.168.1.1
- Log into it using the password printed on the bottom of the router (not the wifi key).
- Change from “Basic mode” to “Expert mode” (if you are on a mobile device rather than a computer you might need to tap the little black menu button in the top right to find it)
- Once in Expert mode, under Internet, choose “DNS & DDNS”
- Change DNS Configuration from “Automatically” to “Manually”
- You will see boxes separated with dots. This is the IP address of the DNS server you want to use. There are two free DNS servers online that are good and both have easy to remember addresses: 1.1.1.1 and 8.8.8.8. I put all 1’s in the top boxes and all 8’s in the bottom as the secondary (you can put any you like in but these worked for me. 8.8.8.8 is actually run by Google).
- Click the Apply button
- I think that instantly fixed it but if you are still having problems, try restarting the router by turning it off and on again after you have made the change in case the new settings haven’t taken effect.
Good luck!
