Packet Loss and Latency

[SHOUTING_PIRATE]

Good morning,

I have had Vodafone for over a year and not had issues like this before, the packet loss I am currently experiencing is quite high with cloud gaming services Google Stadia and ShadowPC. I am hardwired 1GB/s from my desktop to the router. I have raised a couple of cases with Vodafone but get there nothing wrong with the line and to restart my router, I am restarting it every couple of days atm.

Please find example of packet loss/latency increase below:

Latency: 

 traceroute to 90.255.233.15 (90.255.233.15), 20 hops max, 60 byte packets

 1  85.190.65.254 (85.190.65.254) [AS64476]  0.615 ms
 2  ae10-666.edge1.pa1.shadow.guru (85.190.64.252) [AS64476]  0.634 ms
 3  ae0-0.edge1.th2.shadow.guru (85.190.67.8) [AS64476]  0.917 ms
 4  hu0-2-0-4.rcr21.b019498-0.par01.atlas.cogentco.com (149.6.161.241) [AS174]  0.927 ms
 5  be3593.ccr41.par01.atlas.cogentco.com (154.54.60.121) [AS174]  1.250 ms
 6  ae.29-xcr1.hex.cw.net (195.2.9.94) [AS1273]  7.207 ms
 7  vodafone.par04.atlas.cogentco.com (130.117.14.166) [AS174]  12.131 ms
 8  *
 9  ae7-xcr1.man.cw.net (195.2.27.170) [AS1273]  14.492 ms
10  *
11  host-212-158-250-38.dslgb.com (212.158.250.38) [AS5378/AS25310]  14.550 ms
12  *
13  *
14  *
15  *
16  *

Packet Loss:

Thank you,

[gipjon]

First thing is

dont use vodafone dns use one of the better ones 

Is there any damage on any of the Ethernet cables 

Ask a friend to check if there internet is also doing the loss as well 

Try wifi 

Try a free vpn 

Try other addresses see if you have loss 

[SHOUTING_PIRATE]

Hi Gipjon,

Thank you for your quick reply,

Other Ethernets display same packet loss and latency, including brand new.

WiFi performs similarly.

Have not tried VPN.

I have updated all client devices to the OpenDNS server and the latency and packet loss has dropped significantly! Never realised Vodafone's DNS servers were that bad...

Do you have recommendation of DNS servers to use with Vodafone?

Thank you

[gipjon]

I have a feeling that maybe depending on where you live and what route your internet takes, it may be different from one user to another but everywhere you read Vodafone DNS is not the best 

This is a very good program to see which is the fastest in your area 

https://www.grc.com/dns/benchmark.htm

• Google (Public DNS)	8.8.4.48.8.8.8
  Cloudflare DNS (Public DNS)	1.1.1.11.0.0.1
  OpenDNS (Public DNS)	208.67.222.222208.67.220.220
  BT Broadband DNS	62.6.40.17862.6.40.162194.72.9.38194.72.9.34194.72.0.98194.72.0.114194.74.65.68194.74.65.69
  PlusNet DNS	212.159.13.49212.159.13.50212.159.6.9212.159.6.10
  Sky Broadband DNS	90.207.238.9790.207.238.99
  Virgin Media DNS	194.168.4.100194.168.8.100
  TalkTalk DNS	62.24.134.162.24.243.2
  Zen Internet DNS	212.23.3.100212.23.6.100
  AAISP DNS	217.169.20.20217.169.20.21
  Hyperoptic DNS	141.0.144.64188.172.144.120
  iDNET DNS	212.69.36.23212.69.40.23
  EE DNS	87.237.17.19887.237.17.166
  Vodafone Broadband DNS	90.255.255.9090.255.255.255
  Vispa DNS	83.217.161.2483.217.161.25
  Comodo Secure DNS (Public DNS)	8.26.56.268.20.247.20
  Quad9 DNS (Public DNS)	9.9.9.9149.112.112.112
  Verisign DNS (Public DNS)	64.6.64.664.6.65.6
  Level3 (Public DNS)	4.2.2.14.2.2.24.2.2.34.2.2.44.2.2.5
  NTT (Public)	192.250.35.250129.250.35.251
  Sprintlink (Public)	204.117.214.10199.2.252.10

[Jayach]

---

@SHOUTING_PIRATE wrote:

I have updated all client devices to the OpenDNS server and the latency and packet loss has dropped significantly! Never realised Vodafone's DNS servers were that bad...

Do you have recommendation of DNS servers to use with Vodafone?

Wouldn't it be easier to just update it in the router?

I use Cloudflare 1.1.1.1 as primary and Google 8.8.8.8 as secondary.

[SHOUTING_PIRATE]

Hi Jayach, 

I have done that now but wanted to use a couple of devices to test before I apply network wide.

Cheers,

[Anonymous]

Surprised no one figured out that the first Traceroute is FROM ShadowPC to (I presume) the IP that you listed (you ran traceroute on the remote shadowpc).

It'd be interesting to see what the packet loss is from your home location to other sites.