Back to Help and Support
Other broadband queries
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Sign In to Post

External Internet box damaged

Hi. Noticed this morning that the box on my external wall connecting me to the internet has the front cover torn off (either due to the high winds or vandalism, I don't know). I don't see anything obvious regarding how to report this issue, the chatb...

Connect Super WiFi Boosters via Ethernet

I have the full fibre 900 pro setup and I want to connect 2 boosters via ethernet. Following the WPS procedure as per the Vodafone Broadband app, I then move the boosters to the desired locations.If the boosters mesh over WiFi, then I connect to the ...

pintosal by • 4: Newbie
  • 1345 Views
  • 1 replies
  • 0 thanks

Kindle for PC

Hi, I have had Kindle for PC running fine on a Win 11 desktop using a BT router. I have now changed broadband supplier, and while I can register the Kindle app for PC I can no longer download books. Has anyone seen this before. No error message just ...

dpeppere by • 3: Seeker
  • 1862 Views
  • 10 replies
  • 0 thanks

Do Vodafone Boosters only work on pro package?

I’m currently on the Pro Full Fibre 900 with Built in Alexa. Just called up to discuss pending upgrade optionsapparently if I want to continue using any boosters I have I MUST go with the Pro 2 full fibre - if I go standard full fibre 900 they won’t ...

Account health check

Hello, my broadband was upgraded to full fibre today. The engineer did not finished the testing after Openreach connected the fibre outside, so I used chat to Tobi to get someone to help me set up the connection correctly. It went very well. And the ...

lamdar by • 2: Seeker
  • 1013 Views
  • 3 replies
  • 0 thanks

Resolved! "WiFi " & "WiFi 2" Signal Strengths

My "Wifi " and "WiFi 2" signal strengths seem to be quite different."WiFi 2" is  showing as 100% = 4 bars on the router bar chart, Whereas" WiFi " is weak (2bars only) on both 2.4 and 5.0 GHz access points.I have a problem with a device on the slower...

Midori47 by • 4: Newbie
  • 5307 Views
  • 16 replies
  • 0 thanks

Voxi/Vodafone

Been with voxi for a few years and only recently got a Vodafone broadband connection. unable to log into Vodafone as it says it doesn’t support voxi accounts. also can’t call Vodafone as puts me through to voxi who then cut you off as they don’t have...

CammyC89 by • 3: Seeker
  • 3487 Views
  • 20 replies
  • 0 thanks

Problem Connecting Asus TUF 4200

I've recently upgraded to Full Fibre 100 and bought the Asus TUF 4200 which I am trying to connect. I unplugged the cable in the back of the THG3000 running from the ONT and plugged it into the Asus WAN. There is no internet and I am getting the mess...

Joeywald by • 3: Seeker
  • 2363 Views
  • 10 replies
  • 0 thanks
Top Thanked this week
View all