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Password change,won't let me. Says doesn't

LKSmith
2: Seeker
2: Seeker

I have tried on many occasions to change password after temporary password sent but says doesn't meet complexity. When all needs have green tick.

5 REPLIES 5

Cynric
16: Advanced member
16: Advanced member

@LKSmith Are you trying on a browser or an app? They have previously behaved differently.

I've tried both to no avail 

Cynric
16: Advanced member
16: Advanced member

@LKSmith That is odd. Did you try both minimum and maximum ranges in the validity pattern?

Tried laptop again, it worked! Thankyou 👍

Cynric
16: Advanced member
16: Advanced member

@LKSmith Good news. It could have even been a browser cache that needed to be emptied. Anyway we'll done for being persistent. 👍