Renewed my Fullfibre 900 contract in May for 2 years at £31pcm but have been billed £70.44, and £60

[tigershuffle]

Hi can anyone help me.  My 2 year contract for Fullfibre ended in April. It was originally £31pcm.  Was offered to renew/upgrade in May.

My contract shows that I should have a discount of £29 off for 24 months

Since then my bills have been

May (1 Apr - 1May) £70.44  ............was told that would be corrected following month.

June (1May -1Jun) £35.92

July  (1Jun- 1Jul) £60 !!! to be paid on 15 July.

Any help appreciated. 

No house phone and my upgrade actually removed the wifi dongle 

Andy

[Gemma]

Hi @tigershuffle - it's disappointing to hear that your bills aren't as you'd expected. So we can take a look at what the charges are for, please send us a message on Social Media.