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Unable to access account information

Dia
2: Seeker
2: Seeker

Ever since I have joined I have yet to be able to access my account information. Every login attempt is met with Internal server errors when I log in with username and password. 

It has now progressed to sending a security code to my phone before I can log in, and it still lists internal server errors when I use the security code.

 

When I try to sort it through the webpage I get redirected to use Tobi, though the link is broken and Tobi never loads.

 

1 REPLY 1

Jayach
16: Advanced member
16: Advanced member

If you just get a spinning circle when trying to use Tobi, use an incognito/private tab, or another browser.

Also, this link will bypass Tobi and go straight to live chat: https://www.vodafone.co.uk/bbservcd/