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There was a VPN setting somewhere on a previous Vodafone router. I must have seen it as I vaguely remember getting involved in this discussion to see if I could make use of it to connect to my work VPN.
However I have got a new router from Vodafone since then and it doesn't seem to have the setting, having just checked.
Instead, I use Draytek Smart VPN Client for Windows. Essentially this bipasses the need for any special router if you set it up correctly.
I can also connect to it virtually anywhere, regardless of what network I am on.
Did you buy a VPN router and VPN setup support when you signed up to Vodafone or did you just buy broadband?
Why don't you go to the provider of the VPN and get them to set it up or recommend a compatible router?
All VPNs are different and there are many different ways to set it up. So don't expect someone to come along and spoon feed you the instructions. If you don't want to bother learning yourself then you'll need to pay someone to do it for you.
Support is for broadband support not custom VPN setups and configurations.
The only reply you will get from Vodafone on here is to be told to use social media.😒
What kind of info are you expecting to be able to give your broadband specialist? He/She should already know what is required, that's what makes a specialist.
I think the VPN settings on the earlier VF routers were there just to create a simple site to site tunnel - and failed miserably to do that.
The VF routers are pretty much the bare minimum functionality required, such that they can simplify customer support (and I'd argue they still fail on this).
*I have access to a small number of VPN connections via my Asus router. With the Beta firmware I'm running I can direct individual connections to the VPN or not. Just be aware that the sales pitch for VPNs is often overblown, improperly used they can make your connection MORE vulnerable, and if you don't have a perfect connection can cause issues with online gaming and live streaming!
**If I was happy with the other functionality of the VF router but needed VPN too, I'd not be looking to replace the VF router. If I were doing this I'd probably be using a Raspberry Pi as a gateway, and running the easy to setup DietPi distro on it. For the uninitiated, even that would still be a steep learning curve!
What do you need the VPN for?
If it's your work then get them to hire someone to set it up.
If it's for privacy then use the software based VPN or buy your own compatible router.
Vodafone home broadband just supply broadband. They don't set up VPNs for you or your business.
There's loads of routers available that can be used to set up a VPN with the functionality built in already. Why anyone would waste their time programming a raspberry pi to do that job is beyond me. I watched a short BBC program where the presenter showed a very brief summary of how they did it and I must say it looked like a totally pointless exercise. After you program it then you need to keep making sure it is patched for new security updates!
If we took that approach with everything then we'd be manufacturing our own doorbells etc. Instead of buying one for a tenner. Some things are just cheap to buy off the shelf and there isn't any reason in my mind why the average person needs to build their own router.
Problem on this thread is not the router but the lack of any knowledge that people have and the unrealistic expectations placed on Vodafone support.