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Other broadband queries

WiFi schedule problem

MooDickson
2: Seeker

I have been using the schedule feature on the app to turn the WiFi off at night. It didn’t turn back on the other morning  so I used the button on the router which was fine, but now the schedule I had set up has disappeared and the app won’t let me set up a new schedule... I keep pressing  “set schedule”  but nothing happens... the rest of the app is working fine... any ideas?

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6 REPLIES 6
gipjon
15: Advanced member

try logging directly into the router by HTTP://192.168.1.1 

the password is under the router 

 

go to the schedule page and try from there .should work ok .

 

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MooDickson
2: Seeker

The password is not being recognised. I have never changed it so not sure what to do now?

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gipjon
15: Advanced member

its not the wifi password its the other one that says router

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MooDickson
2: Seeker

That’s the one I’m entering but it’s not being recognised! So frustrating as the app was working till a couple of days ago 

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Jayach
16: Advanced member

If you can't access the router GUI with the password on the router and you haven't changed the password yourself, the only thing you can do is factory reset the router by holding the reset button in for at least 10 seconds.

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gipjon
15: Advanced member

did you have any luck with the factory reset 

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