Resolved! Compensation process
I've received compensation money from Vodafone and it's been added to my account, will this money be taken off my bill each month or can I use it to buy something from their store etc.
Forum Posts
Price Changes with Pro Gigafast 900
I had an email to say that my Pro Gigafast is going to go from £60 to £65. However I had a look and if I was to take this out now it would only cost me £38. I am 12 months into the 24 month term. Am I stuck paying £65 and increases when new customers...
Swapping to a different way to internet
Hi there! I am due to move to a different address and I would like to know if I would be able to switch from a mobile wifi dongle to a fixed broadband connection on the same account? Many thank's!
Why are you trying to take payment again?
Hi there, my plan started on the 29th and i paid £22.00 bill price on the 6th, now on my billing it says upto date and next bill will be the 29th which is correct.. I woke up today with a notification that vodafone have taken £22.00 out my account (i...
Unable to access USB share
I've just got a new Vodafone router (model THG3000) and I'm having trouble with the USB sharing. I've plugged the drive into the back (although there's a port on the side with a cover on it) and the router has detected that there's a drive in there (...
MAC Address Filter Not Functioning - THG3000 Box - Full Fibre
How can I have MAC Filter on for both WIFI and ETHERNET simultaneously... ?If I set MAC Filtering for Ethernet devices and also set MAC Filtering for WIFI devices then no WIFI devices can connect. It only works if only one or the other is set.... w...
New Broadband Account not linked to my Sim Only? (Broadband Vodafone Together)
Have had a sim only account for just over a year. Last week I purchased broadband (using the discount as an existing sim only customer - 'Broadband Together'). The existing sim only customer discount for the broadband has been applied in my confirmat...
Intercom damaged.
Installers connecting a flat to the CityFibre box drilled into the intercom cable inside the flat.This disabled the intercom system for our 8 storey block. It has taken many hours for an electrician to troubleshoot this and discover the source of the...
Nightmare support so I just left!
Hi,It really stuns me that Vodafone think they are going to get:The cost of your plan, up to and including your disconnection dateandyour bill will also include your Early Termination Fee. After the way I have been treated I'll see you in court first...
So you can't actually use VOIP phones with Gigafast?
Yeah, I know everyone is getting Gigafast for the Internet speed and I'm the same. Unfortunately, the landline is pretty important in my household and not something we can afford to lose. It seems though that the only option is to use an analogue pho...
