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QoS on router

hi has anyone got QoS on the new routers? its killing me as i have multiple devices direct connected to the hub and i'm getting [Removed] Poor performance as my boys are gaming..  i had a a new router when i renewed my contract not long ago and the Q...

Broadband vs Amazon issues

Hi I have a fire stick and Kindle both of which will not connect to my vodaphone wifi, neither device will find by the network all our Apple phones iPads etc are connected. I’ve done all the obvious parental controls, forgetting networks, on off, res...

JanetH by 3: Seeker
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CREDIT REPORT ON EQUIFAX

Hello.I have being using Vodafone in the last 3 months and its not showing any credit agreement information on my credit report with Equifax. How can I fix this?

Openreach and 4G

I asked this question to a Vodafone salesman but he seemed more interested in trying to sell me broadband and I don't think he actually understood my questions.I currently have Sky broadband and it is truly dreadful. The connection is more unstable t...

Apple TV Access

I have just got Vodafone Pro and received an Apple TV 4K box which is supposed to come with free 12 months subscription.  Any idea how you activate this.  I logged on with an existing Apple ID and all it offered was 3 months free.  I used Live Chat a...

WiFi Extender

Hi, I have Fibre broadband with the THG3000 hub.  My Sky Q box is right on the edge of the wifi range and frequently loses internet connection.  Can somebody recommend a suitable wifi extender.  I have tried a TP-Link wifi extender and also TP-Link p...