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Openreach and 4G

I asked this question to a Vodafone salesman but he seemed more interested in trying to sell me broadband and I don't think he actually understood my questions.I currently have Sky broadband and it is truly dreadful. The connection is more unstable t...

Apple TV Access

I have just got Vodafone Pro and received an Apple TV 4K box which is supposed to come with free 12 months subscription.  Any idea how you activate this.  I logged on with an existing Apple ID and all it offered was 3 months free.  I used Live Chat a...

WiFi Extender

Hi, I have Fibre broadband with the THG3000 hub.  My Sky Q box is right on the edge of the wifi range and frequently loses internet connection.  Can somebody recommend a suitable wifi extender.  I have tried a TP-Link wifi extender and also TP-Link p...

Password reset not working

I recently set up a Vodafone broadband account that I cannot access. I received an email with my username and a temporary password with instructions to log on and change the password to something memorable. In the process of doing this I was met with...

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JThomson by 2: Seeker
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Landline problem. Successful repair.

HiMonday I reported a landLine problem.Yesterday (21/07/21) Openreach attended.Several hours of intense investigation in intense heat resulted in this,,, Today....DSL Uptime      19 hours, 8 minutes and 19 secondsLine Quality  Downstream Upstream Cur...

Vodafone Unable to split wifi

Hi, I'm recently a Gigafast broadband customer.I'm wanting to split my Wifi into two seperate channels, as it seems like I can't change the channel of each range without doing so.I've got the THG3000 router. When I've signed onto the router I've head...