Other broadband queries
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Can't see broadband deals.

I'm moving house very shortly and I am interested in Vodafone's Broadband.However, after inputting my address it says this 'Sorry, something went wrong. We could not complete that request. Please try again – if the problem persists, please call us on...

Highburn by 2: Seeker
  • 2116 Views
  • 3 replies
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Vodafone Broadband options

Hi I am trying to investigate Vodafone broadband options as I am having frequent connection issues with my current provider Sky.  Two days in a row i've tried to use the 'Chat' feature to speak to someone but it just says "Loading, please wait..." an...

collinsc by 4: Newbie
  • 3881 Views
  • 12 replies
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Vodafone won’t work with Sonos

Hi, how do I get the Vodafone router to work with Sonos? I have connected and can see all my Sonos speakers, I can connect and play music but sometimes the connection drops every ten minutes stops the music and then restarts. any ideas? 

Sand1011 by 2: Seeker
  • 8776 Views
  • 9 replies
  • 1 thanks

Broadband App “you’re out of contract”

App keeps saying I’m out of contract (I’m not) when I run the synch speed test.  Have reported to customer service who says it’s a known problem due to be fixed. That was 4 weeks ago.  Have uninstalled and reinstalled the app over the course of last ...

Vodafone broadband app problem

My son has installed the Vodafone broadband app on his phone and is able to block wifi on my phone, which also has the broadband app installed and also works to block devices. Is there a way to stop the app working on his phone? Thanks

Saidas by 3: Seeker
  • 1016 Views
  • 1 replies
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Issues with slow speed on Mesh

I have recently setup a zenwifi c6 ac1500 mesh with a draytek vigor 130, but am getting considerably lower speeds. Even by ethernet. I understand we would get some bleed. But not losing about a third of the speed. I didn't initially setup the draytek...

THG3000 Compatibility with Nest Thormostat

Hello I have just swapped my router to the new THG3000, everything working except my Nest Thermostat.  It is not accepting password.  Nest are saying it is vodafone problem...any suggestions ? Thank you for you help.  

CP2 by 2: Seeker
  • 3323 Views
  • 7 replies
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End of Contract Notification - sync speed halved

Hi all, just noticed this evening that my sync speed - which has always been a healthy 74Mbps - has dropped to 42 and this now seems to be the norm. Apparently my contract lapsed in May, which I only just discovered via the broadband app. Two queries...

TheDoc74 by 4: Newbie
  • 943 Views
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HG612 3B - is this still plug and play?

I'm looking at moving back to Vodafone as my current provider is increasing prices and so I can leave penalty free.  I am currently using the HG612, together with a a Google WiFi setup that has served me well.  As I understand it, I will simply need ...