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Forum Posts

Broadband cancelled without consent

Hello,My broadband account appears to have been cancelled without my consent.Someone has been trying to switch my broadband to a new provider over the past month and each time I've received an email notifying me of the switch I've phoned Vodafone to ...

SCAM USING THIS SITE AND "PRIVATE MESSAGES"

 Just a warning to all that scammers are using this site to send mock "private messages" to users claiming to help them out by fixing issues that - of course - requires you to give them bank details. I nearly fell for it today having been dealing wit...

Fibre Upgrade failures

I'm writing this here as TOBI seems to think I want to cancel my current service instead of getting information about a possible (or impossible upgrade as the Tech team keeps cancelling it), and I'm getting really fed up of hold music.I'd like, in wr...

DeaJae1 by 2: Seeker
  • 403 Views
  • 7 replies
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Mystery & Confusion over SSIS and password!

I have been using the grey VF THG3000 modem for a few years and have connected many wifi devices to an SSID and pw I have been using for ages. I have some boosters that have picked up that SSID also and done a good job of boosting the signal around m...

peterw by 3: Seeker
  • 373 Views
  • 5 replies
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Resolved! Stupid unnecessary account reminder phone calls.

I am trying to stop totally unnecessary 'reminder' phone calls about my account. Each month I receive and email and a phone call reminding me that the money for my broadband/landline account, is about to be taken from my account by direct debit. The ...

gomlet66 by 2: Seeker
  • 259 Views
  • 2 replies
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How mount the USB on the PowerHub from Android

Was glad to see a USB port on the PowerHub. To test I added a 32GB usb2 stick NTFS. On Windows it was easy to map it as a network drive.On Android using the X-plore File Manager, tapped LAN and then Add server, and added these entries:Label: USB on P...

WiFi Analysis

 Is there a utility which enables you to check the strength of wi-fi coverage in different parts of the home?  This would be very helpful in deciding where to place booster(s) for example.

WiFi 6 booster set up

I’m unable to set up wifi 6 booster. Within app there is no tile to add booster. It also isn’t showing in devices section within app. I’m using latest version of app.Broadband router all set up. No issues. Working well. Wifi booster on, including mul...

Anonymous by Not applicable
  • 1963 Views
  • 7 replies
  • 0 thanks