Other broadband queries

Vodafone Ultra Hub DGM4980VDF DC Jack

I have just received the new Ultra Hub, with 6E booster and the DC power cables are a little small for placement. For other routers in the past I have bought a standard DC Extension Cable DC Male/Female 2.5mm however that seems a little large. Does a...

Lan port speed restriction

Hi I had my 500Mb fibre installed on Thursday. My problem is the LAN ports only seem to support 100Mb connection. It says they are gigabit but they are not registering as such. All of my main equipment is hardwired through a gigabit network switch. ...

Trying to cancel broadband

I'm hoping to cancel my broadband as I've moved. I tried about 6 months ago but can't get Tobi to work and can't login to vodafone! Is there an email address to contact Vodafone to do this or any other way to cancel a contract that anyone knows of?...

Devices only connect to guest network when connecting to super wifi booster

I've had this issue for a while now and have no idea what the cause is. I have a number of devices that when they are connecting to one of the super wifi boosters rather than the router will only connect to the guest network, not the main. If I take ...

What is the actual rated AC speed of the 'new' 2019 router?

I'm trying to decide if it's worth moving from the provided router to a 3rd party router as I have a lot of smart devices & wifi CCTV cameras that require good wifi LAN speeds to work seamlessly. Currently I'm seeing some lagging with stuff & I think...

Mid-contract price increases on brand-new contract

Hi all, I believe there's a plan for Vodafone to increase prices by approximately 17% this April in line with other providers. I'm looking at an upgrade currently to Fibre 500 for £30. If I placed an order for this now, the service could go live near...

Resolved! Vodafone Broadband Android app issue.

My android mobile, a Nokia G21, recently updated to Android 12. I already had the broadband app under Android 11 and it worked perfectly with my 2 boosters until the day my phone updated. After updating, the Dashboard worked ok except for the Super W...

Resolved! broadband upgrade offer problems and false information

I've been a Vodafone customer for over 10 years. I had massive problems last week trying to upgrade my Vodafone home broadband. I've tried sending the info below (complete with PDFs of the emails/webpage offers I mentioned) to email addresses I'd fo...

Open LAN ports found on THG3000 / MQTT

I've recently installed a THG3000 and just carried out a NMAP port scan on the LAN side, which reveals the following open ports: PORT STATE SERVICE VERSION53/tcp open domain?80/tcp open http nginx443/tcp open ssl/http...

cant pay bill

Ive cancelled direct debit. today received an email to pay final bill , saying click to pay . I clicked and there is no option to pay, just the sum I need to pay. How do I pay so I can leave this company once for all and forget about the horrible exp...

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Forum Posts

Vodafone Ultra Hub DGM4980VDF DC Jack

Lan port speed restriction

Trying to cancel broadband

Devices only connect to guest network when connecting to super wifi booster

What is the actual rated AC speed of the 'new' 2019 router?

Mid-contract price increases on brand-new contract

Resolved! Vodafone Broadband Android app issue.

Resolved! broadband upgrade offer problems and false information

Open LAN ports found on THG3000 / MQTT

cant pay bill

False positives on blocking

Connecting 2.4Ghz switches and lamps to Pro Fibre

Multicast Question....

Vodafone Kabel Internet

Boosters and app

Recovery Website Incorrectly Blocked as 18+

Sorry there seams to be a problem.

Pro II 1.8 Gbps package available to neighbours bu...

change Secondary Wi-Fi to 5ghz only

Address not Listed - Can I Get Broadband?