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Solution

change Secondary Wi-Fi to 5ghz only

bhaskarsamani
2: Seeker
2: Seeker

the problem is when i click apply, nothing happens , when i try go to another page and come back to it, it says

Please apply or cancel your changes.

i am clicking on apply but its not working , i dont know why 

1 ACCEPTED SOLUTION

the normal power hub 

View solution in original position

14 REPLIES 14

Ripshod
16: Advanced member
16: Advanced member

Try another browser or device. Could be a browser addon interfering. 

i tried google chrome and on google chrome incognito mode 

also tried on firefox and edge 

then tried on google chrome on my android phone

it didn't work 

theres something wrong with it, if i click wi-fi, then click gerneral, then click wps then click general again i see the options for split 2.4ghz and 5ghz bands but none of the buttons work 

Jayach
16: Advanced member
16: Advanced member

Which hub do you have? The Power of the Ultra?

the normal power hub 

bhaskarsamani
2: Seeker
2: Seeker

says 

Split 2.4GHz and 5GHz bands
but won't let me turn that on 
 
Screenshot 2024-09-10 235237.png

bhaskarsamani
2: Seeker
2: Seeker

not a good start 

been 1 day since it was installed and its gown down and not working 

having to use lebara 4g 

Hi @bhaskarsamani - this isn't the experience we want you to have. If you haven't already, then please go through the steps here, to help troubleshoot what's happening. You'll then be connected to an agent if needed. 

 

i made a phone call

city fibre  have come today to sort it out