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I’m considering getting a new phone as the battery in the Sony Xperia E5 I have at the moment gives up the ghost at about 46%. Is it as simple as ordering a new phone online from Vodafone and then when it arrives just taking the SIM out of the E5 and inserting it in the new phone? Or is it more complicated than that? Normally I would go to a local Vodafone shop and sort it out there but I am not keen on doing that in the current situation, even if one happens to be open which they may not be!
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Thank you AnnS. That is very clear information, extremely helpful, and I now understand what the procedure is (I do find some things about mobile devices rather confusing!!).