main_icn_My_Vodafone main_icn_Search main_icn_Chevron_right main_icn_Chevron_down main_icn_Close main_icn_Menu social-facebook social-google-plus social-linkedin social-twitter social-youtube main_icn_Community_or_Foundation main_icn_Location main_icn_Network_signal

Pay as you go

Can I simply transfer a SIM from my current phone to a new one?

SOLVED
View solved solution
Marrea
4: Newbie

I’m considering getting a new phone as the battery in the Sony Xperia E5 I have at the moment gives up the ghost at about 46%.  Is it as simple as ordering a new phone online from Vodafone and then when it arrives just taking the SIM out of the E5 and inserting it in the new phone?  Or is it more complicated than that?  Normally I would go to a local Vodafone shop and sort it out there but I am not keen on doing that in the current situation, even if one happens to be open which they may not be!    

View more options
1 ACCEPTED SOLUTION

Accepted Solutions
AnnS
17: Community Champion

Hi @Marrea 

 

Providing the phone takes the same size SIM, you continue to use the same SIM. 

 

Sometimes when a SIM becomes well used it can start to fail and you will need a new SIM from here: SIM swap When the new blank numberless PAYG SIM is received it will come as a multi SIM see here: Multi SIM 

 

 

View solution in original position

View more options
2 REPLIES 2
AnnS
17: Community Champion

Hi @Marrea 

 

Providing the phone takes the same size SIM, you continue to use the same SIM. 

 

Sometimes when a SIM becomes well used it can start to fail and you will need a new SIM from here: SIM swap When the new blank numberless PAYG SIM is received it will come as a multi SIM see here: Multi SIM 

 

 

View solution in original position

View more options
Marrea
4: Newbie

Thank you AnnS.  That is very clear information, extremely helpful, and I now understand what the procedure is (I do find some things about mobile devices rather confusing!!).

View more options