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Pay as you go

A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

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Where is my 3x data?

I bought a pay as you go sim - 7 GB that was supposed to be tripled to 21GB. Can’t figure out how to get the extra data. I got one text from Vodaphone saying I wasn’t eligible, then one saying that I was already enrolled. The app is still only showin...

slwa by • 2: Seeker
  • 5072 Views
  • 3 replies
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Using a payg sim in a mobile data modem

I've been using a vodafone pay as you go sim for mobile data in our mobile modem at the caravan. The original dat has run out and there is still three days before renewal. I bought a 20 boost last night online (after trying on my phone and giving up ...

kerbdog by • 2: Seeker
  • 1783 Views
  • 2 replies
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No agents available from 2 days?

Hello, I just need help with my phone number but there are no agents available from 2 days and I can’t make phone calls since I switched from pay monthly which worked fine to pay as you go and now I’m stuck! How do I contact the customer support if I...

Seagrey by • 3: Seeker
  • 4120 Views
  • 5 replies
  • 0 thanks

Recharge data not working

After paying 10€ to recharge my SIM card, I received a text confirming that my payment had been received and that I should have more data. I have tried restarting my phone and reinstalling the SIM card but neither of these things seem to reactivate m...

Vodafone to voxi

Hi I ported my number from Vodafone to voxi Thursday night nearly 2 days ago  and my number is  still on Vodafone and doesn't look like it's going to over over. I have set up an account on voxi and paid £15 for it. I can't access the account and yet ...

Purchased 10£ Big value bundle, but didn't get any credit

I have ordered pay as you go Big Value Bundle Sim card and purchased a big value bundle via Vodafone Application.I paid 10£ after activate my Sim card and my bank statement shows I paid as well but, I didn't receive any credit.  It has been already 4...

data not working in vodafone.es PAYG after topup

Hi, I toped up my Son's vodafone.es PAYG SIM yesterday - I am in the UK, he is in Spainbut the data is still not workingthe SIM still had calls and texts available - just the data had run outwhat needs to be done to enable the data thanks 

Data Roll Over Limit

I had 13.5GB when I renewed my big bundle. I then received a text saying "Great News, we've rolled over 7.00GB ..."and my app is showing 14GB.So has vodafone just taken 7GB from my  existing 13.GB and added it to the 7GB big bundle leaving me with 14...

Resolved! WiFi calling

Does WiFi calling work with any of the 'Pay as you go' plans? Does it still work when roaming?