Pay as you go

A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

Split port

I have joined Vodafone in order to save the number I have had for 15 years.My porting date was yesterday.I have waited until 5pm,than gave til midnight and it seems I have a case of split porting.I make phone calls to any network,but I can only recei...

Iulia by 2: Seeker
  • 1198 Views
  • 1 replies
  • 1 thanks

PAYG roaming in USA

I'm travelling from UK to USA next week and unsure if there is anything I need to do to allow me to use data roaming over there? Will my phone automatically switch to whichever mobile provider Vodafone uses in the USA (unsure if it's T-Mobile or AT&T...

LocoRojo by 2: Seeker
  • 1045 Views
  • 0 replies
  • 0 thanks

Account topup

Is there a way of topping up my account with a user defined amount? I have £4.74 sitting in my account I cannot use as it's not £5 or £10 and I cannot round it up so it can be used to buy a bundle. I would prefer to have the money sitting in my bank ...

JennyB by 4: Newbie
  • 2403 Views
  • 7 replies
  • 0 thanks

Resolved! Question about transfer number to VOXI.

Sounds a bit silly:I didn't know I could transfer number directly from Vodafone to VOXI and keep the same SIM card.And I still ordered a new SIM card from VOXI website :(. In this case, could I still transfer my number to the VOXI SIM card from Vodaf...

Roaming

I paid 5 pounds for roaming in Spain, but for 4 days I have not been activated. Has anyone had a similar problem with this before?

Leonid by 2: Seeker
  • 1643 Views
  • 2 replies
  • 0 thanks

Porting number From EE FAILURE

Last Sunday (23rd August, 20202) I filled out and submitted the online form to transfer my EE number to replace my temporary Vodafone number. I received a text message shortly after confirming that the number transfer would happen on Tuesday 25th Aug...

Resolved! Problems Topping Up/ Adding Funds

I opened up a sim card in Italy and I paid 20 euros for a pretty good deal. I walked into a Vodafone store in Rome to buy it. The woman told me that I would have to pay 10 euros a month afterwards. I waited a few hours for it to activate. I'm not eve...

Unable to call voicemail or access 121

Unable to access "Call Voicemail" or 121 - call just shuts down. Tried 1210 etc. Have substantial credit on phone (not using "bundles" or "plans", just top ups). (iPhone 6, IOS 12.5.5)

MCS1951 by 2: Seeker
  • 2292 Views
  • 3 replies
  • 0 thanks

Resolved! Cannot cancel auto top up

I set up auto top in the my vodafone app - what a mistake! I want to move off PAYG onto a SIMO plan as I want to take advantage of wifi calling so need to stop the payments going out of my bank account.   - Can't do it in the app- Live chat sent me t...