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Pay as you go

A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

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Unable to call voicemail or access 121

Unable to access "Call Voicemail" or 121 - call just shuts down. Tried 1210 etc. Have substantial credit on phone (not using "bundles" or "plans", just top ups). (iPhone 6, IOS 12.5.5)

MCS1951 by • 2: Seeker
  • 2209 Views
  • 3 replies
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Resolved! Cannot cancel auto top up

I set up auto top in the my vodafone app - what a mistake! I want to move off PAYG onto a SIMO plan as I want to take advantage of wifi calling so need to stop the payments going out of my bank account.   - Can't do it in the app- Live chat sent me t...

Resolved! ulefone note 6 and internet access through mobile data

I've recently got an Ulefone Note6 and a Vodafone Everyone Connected Sim which I'm hoping to move the number from my old PAYG Vodafone "dumbphone" to. The Sim card activates okay and I get a 4G signal according to the "bars" but no internet or data o...

PAYG Roaming - How to add and how to pay.

I have a basic PAYG phone (calls and texts only). I understand that I now have to pay extra to make calls and send texts while in Greece. I've seen this link: https://www.vodafone.co.uk/help-and-information/paygroam which says:8 day Europe Minutes Ex...

Stilo by • 3: Seeker
  • 6549 Views
  • 4 replies
  • 0 thanks

Retrieve disconnected mobile number

Hello, I had a phone number which I disconnected a few years ago which I have also been trying to retrieve for many years without success. My number was on contract and when the term ended I switched it to pay as you go. So I had the number for quite...

Lfox by • 2: Seeker
  • 6278 Views
  • 8 replies
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Calling troubles

I have a £10 big value bundle w unlimited minutes and texts but when I ring a number the number is an automated service number it tells me I have no calling credit available and I can’t make the call but I have unlimited minutes. 

Ellaxx by • 2: Seeker
  • 3935 Views
  • 3 replies
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Resolved! Question about Vodafone phones

Trying to buy a vodafone phone and they don't explain the payment plan well at all, hoping I can get help here.IF I get a 20 euro plan where it says it tops up every month, is that a mandatory payment every month or if I top up by 5 euro or something...

Got disconnected because I did not top up

After 15 years with Vodafone , they disconnected me without warning because I did not top up for the last 180 days.I need my phone everyday to work from home.So far, vodafone has not helped at ALL. to try to reconnect my number.It is a complete disgr...

Pay as you go

 I purchased a £10 Vodaphone voucher to use on a very small smartphone that I am using as a remote control for my hearing aids. I want it solely for the possibility of using the phone occasionally when I am out – this could be once in a few months. I...