A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. For any account specific issues, contact Customer Services (here).
Hello, I had a phone number which I disconnected a few years ago which I have also been trying to retrieve for many years without success. My number was on contract and when the term ended I switched it to pay as you go. So I had the number for quite...
I have a £10 big value bundle w unlimited minutes and texts but when I ring a number the number is an automated service number it tells me I have no calling credit available and I can’t make the call but I have unlimited minutes.
Trying to buy a vodafone phone and they don't explain the payment plan well at all, hoping I can get help here.IF I get a 20 euro plan where it says it tops up every month, is that a mandatory payment every month or if I top up by 5 euro or something...
After 15 years with Vodafone , they disconnected me without warning because I did not top up for the last 180 days.I need my phone everyday to work from home.So far, vodafone has not helped at ALL. to try to reconnect my number.It is a complete disgr...
I purchased a £10 Vodaphone voucher to use on a very small smartphone that I am using as a remote control for my hearing aids. I want it solely for the possibility of using the phone occasionally when I am out – this could be once in a few months. I...
I bought a pay as you go sim - 7 GB that was supposed to be tripled to 21GB. Can’t figure out how to get the extra data. I got one text from Vodaphone saying I wasn’t eligible, then one saying that I was already enrolled. The app is still only showin...
I've been using a vodafone pay as you go sim for mobile data in our mobile modem at the caravan. The original dat has run out and there is still three days before renewal. I bought a 20 boost last night online (after trying on my phone and giving up ...
I got the answer thanks.They said when the number disconnected, its not posibble to re-connecet.
Hello, I just need help with my phone number but there are no agents available from 2 days and I can’t make phone calls since I switched from pay monthly which worked fine to pay as you go and now I’m stuck! How do I contact the customer support if I...
After paying 10€ to recharge my SIM card, I received a text confirming that my payment had been received and that I should have more data. I have tried restarting my phone and reinstalling the SIM card but neither of these things seem to reactivate m...
