Pay as you go

A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

Recharge data not working

After paying 10€ to recharge my SIM card, I received a text confirming that my payment had been received and that I should have more data. I have tried restarting my phone and reinstalling the SIM card but neither of these things seem to reactivate m...

Vodafone to voxi

Hi I ported my number from Vodafone to voxi Thursday night nearly 2 days ago  and my number is  still on Vodafone and doesn't look like it's going to over over. I have set up an account on voxi and paid £15 for it. I can't access the account and yet ...

Purchased 10£ Big value bundle, but didn't get any credit

I have ordered pay as you go Big Value Bundle Sim card and purchased a big value bundle via Vodafone Application.I paid 10£ after activate my Sim card and my bank statement shows I paid as well but, I didn't receive any credit.  It has been already 4...

data not working in vodafone.es PAYG after topup

Hi, I toped up my Son's vodafone.es PAYG SIM yesterday - I am in the UK, he is in Spainbut the data is still not workingthe SIM still had calls and texts available - just the data had run outwhat needs to be done to enable the data thanks 

Data Roll Over Limit

I had 13.5GB when I renewed my big bundle. I then received a text saying "Great News, we've rolled over 7.00GB ..."and my app is showing 14GB.So has vodafone just taken 7GB from my  existing 13.GB and added it to the 7GB big bundle leaving me with 14...

Resolved! WiFi calling

Does WiFi calling work with any of the 'Pay as you go' plans? Does it still work when roaming?

Not able use my PAYG for calls

Hi!I had a big value bundle for years. I have moved abroad to a "B" category country and since they announced changes in the use of bundles- mine stopped working - even though they sent a message there will be no changes until further notice - so I o...

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Register Pay as you go On-Line

I have been unlucky, Trying to register Pay AS You Go SIM card onlilnehttps://www.vodafone.co.uk/webcenter/portal/myvodafone/registerIt asked me if I have a Vodafone mobile device or landline?So I click - Register with my device number, I then get th...

New PAYG rules for use abroad

I live in France and have a UK Vodafone sim, on PAYG.  I need to receive SMS verification codes for accounts I have in UK. Will I be able to receive them, free, under the new rules from July 12th.T.I.AWarren Peece

Phone model not recognised

I've a new SIM card which I'm trying to set up but my phone is not being recognised.I have a Moto G8 Plus but the only choices are the G8 Power and G8 Power Lite.I'm pretty ignorant when it comes to mobile phones and have no idea what to do.Thanks 

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