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Pay as you go

A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

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What is tay ?

Has text saying I'm opted into tay. Looked everywhere but can't find anything about it. It said to opt out to call 2345, I did this, listened to the message, but no mention of tay! 

Resolved! Basic questions about BVB "for UK use only from 8 June"

Hello all I will be visiting the UK in a few days and I have just purchased a BVB for my unlocked Android with a Vodafone SIM that was activated in the UK by a third-party (UKSIMS). Although I am still in the US, the SIM seems to work fine: when I tu...

I can't get a 4G signal with my 5yr+ old sim

I have been through the live chat thing TWICE trying to get someone to help me so now I'm trying here....  I can only get 3G on my phone and not 4G. It's not my phone as my husband's sim gets 4G in my phone.My husband went through this with his accou...

Resolved! Sim for very occasional use

I only want to make to occasional call or send the occasional text, and I mean really occasional, maybe 1 call every couple of months and even less texts, I don't really want to pay £10 a month just for that, that seems to be the cheapest deal availa...

John2022 by • 2: Seeker
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New number issue

I got my son a voxi sim for a phone I intend to give him when he stars secondary school. Today it has received two cold callers to which I am alarmed to say the least, I have not given him the device yet or given anyone the number. Could Voxi be sell...

Resolved! Pay as you go roaming after 8th June 2022

Please can anyone explain, if I buy the pay as you go SIM card after 8 June 2022, and travel to Turkey. Is that means it will have roaming without charging extra cost like before? Thanks guys 

Keeping same number

HelloA new Vodafone SIM has arrived for me today. I wish to keep my old Vodafone phone number and understand I need some kind of code.Both phone numbers and handset are all Vodafone. How can I keep my old number, please? Is there a Web page that allo...

Refund of pay as you go balance

I recently left Vodafone to transfer to a new provider and transferred my number. I am trying to get a refund of my balance from Vodafone. Online chat advisors cannot help and when I call the refund number  cannot get thorough as my number is no long...