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Can my mother transfer payg sim number to new payg sim?

crumbles
2: Seeker
2: Seeker

my mothers friend gave her a used iphone 7

 

currently she uses an aging 'vodafone smart first 6'

the sims are different. the iphone 7 needs a nano sim

 

if she goes into a vodafone store can they transfer her phone number from her existing payg sim to a new nano sim that is also payg?

 

i looked online but all i saw was transfering from payg to contract and vice versa

 

she definitely needs to keep her old number and does not want a contract, just her normal big value bundle

 

 

1 ACCEPTED SOLUTION

AnnS
17: Community Champion
17: Community Champion

Your Mother will need to do a SIM swap @crumbles , this will need to be done to a plain new blank numberless SIM.  See here: SIM swap . This can also be completed by visiting a store.

 

Please note this will be a multi SIM. Further information here: SIM cards Multi SIM 

 

When the number she is keeping has transferred, your Mother will need the correct APN settings, there is further information here: Device Guides 

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1 REPLY 1

AnnS
17: Community Champion
17: Community Champion

Your Mother will need to do a SIM swap @crumbles , this will need to be done to a plain new blank numberless SIM.  See here: SIM swap . This can also be completed by visiting a store.

 

Please note this will be a multi SIM. Further information here: SIM cards Multi SIM 

 

When the number she is keeping has transferred, your Mother will need the correct APN settings, there is further information here: Device Guides