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13-11-2022 02:11 PM - edited 13-11-2022 02:11 PM
my mothers friend gave her a used iphone 7
currently she uses an aging 'vodafone smart first 6'
the sims are different. the iphone 7 needs a nano sim
if she goes into a vodafone store can they transfer her phone number from her existing payg sim to a new nano sim that is also payg?
i looked online but all i saw was transfering from payg to contract and vice versa
she definitely needs to keep her old number and does not want a contract, just her normal big value bundle
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13-11-2022 02:20 PM - edited 13-11-2022 02:31 PM
Your Mother will need to do a SIM swap @crumbles , this will need to be done to a plain new blank numberless SIM. See here: SIM swap . This can also be completed by visiting a store.
Please note this will be a multi SIM. Further information here: SIM cards Multi SIM
When the number she is keeping has transferred, your Mother will need the correct APN settings, there is further information here: Device Guides
13-11-2022 02:20 PM - edited 13-11-2022 02:31 PM
Your Mother will need to do a SIM swap @crumbles , this will need to be done to a plain new blank numberless SIM. See here: SIM swap . This can also be completed by visiting a store.
Please note this will be a multi SIM. Further information here: SIM cards Multi SIM
When the number she is keeping has transferred, your Mother will need the correct APN settings, there is further information here: Device Guides