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Transferring number -

Gr8manc
2: Seeker
2: Seeker

I have a Vodafone contract which has come to an end so I purchased a new one via a third party as was cheaper. Now I have a new contract  again with Vodafone they tell me they can’t transfer my mobile number to the new contract as it’s not an upgrade! Is this even allowed and is there a way round it as don’t want to lose old number.

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