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Can’t send texts or call on PAYG1

NEnders
2: Seeker
2: Seeker

I have unlimited txts and calls on PAYG1 but all of a sudden I can’t do either… what’s going on??

3 REPLIES 3

AnnS
17: Community Champion
17: Community Champion

Yes @NEnders , you will be paying £1.00 per day on the days you use the phone giving you unlimited standard calls and texts throughout the day up to midnight. There is information here: PAYG 

Check you online account and Application, this will give the amount of credit available to pay fore the daily service.

If you meet the criteria, speak to Customer Services/live chat or drop the Social Team a message here Contact Us 

NEnders
2: Seeker
2: Seeker

I know, so why can’t I call or text??

Gemma
Community Manager
Community Manager

Hi @NEnders - if you've credit and signal and you're still not able to call or text, then please message us on Social Media and we can check your account from our side.