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Can you return prepaid payg order sim card and get a refund?

Ki1
3: Seeker
3: Seeker

The title says it all. Can I take the unused sim card to a vodafone store and expect them to refund me? many thanks

1 ACCEPTED SOLUTION

BandOfBrothers
17: Community Champion
17: Community Champion

A person has a 14 Day Cooling Off Period to change their mind @Ki1

As per my-vodafone-account/orders/returns.

Pop into a Vodafone High Street Shop with ID and they'll assist and clarify what they can do.

Assuming you've not activated the sim by inserting it into a phone and used the uploaded credit to buy a Big Value Bundle. 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

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1 REPLY 1

BandOfBrothers
17: Community Champion
17: Community Champion

A person has a 14 Day Cooling Off Period to change their mind @Ki1

As per my-vodafone-account/orders/returns.

Pop into a Vodafone High Street Shop with ID and they'll assist and clarify what they can do.

Assuming you've not activated the sim by inserting it into a phone and used the uploaded credit to buy a Big Value Bundle. 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.