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Pay as you go

Cant change my account first and second name

Lewiscoates
2: Seeker

Hi i accidently put my account number as my name for my account. Now i cant verify my age as iam over 18 and it needs my bank card.  it autofills my name as the account number i put in. Ive tried changing my name via a form but it still says my name is my account number.

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2 REPLIES 2
AnnS
17: Community Champion

Hi @Lewiscoates 

 

Try clearing PC cookies and cache, close down the browser and try again.

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Lewiscoates
2: Seeker

Hi thank you for the reply unfortunately I have tried all of that and when I login in it shows the same it did before

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