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I'm having no end of trouble in finding out how much credit I've got on my Smart Phone and on my PC

AugustusJohn
2: Seeker
2: Seeker

‎15-06-2021 07:36 PM

Why is it as a paying customer of Vodaphone I can't find a simple answer to a simple question. How much credit do I have on my S,mart Phone. And why is it a payment of £40 doesn't show up?

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1 REPLY 1

BandOfBrothers
17: Community Champion
17: Community Champion

‎15-06-2021 08:12 PM - edited ‎15-06-2021 08:13 PM

From How-can-I-check-my-balance. 

 

“ You can check how much Pay as you go credit you’ve got left in the My Vodafone app. The Credit tile in the homescreen will tell you your current balance. You can tap it to top up. 

If you don’t have the app, you can either: 

  • Dial *#1345# to see your balance on screen 
  • Call 2345 to hear your balance ”

Sometimes it can take a short while for a top up to show on your balance.

Live Chat or Customer service on 191 can check for you @AugustusJohn 

Current Phone  >

Samsung Galaxy s²⁴ Ultra 512gb.

 

 

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