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Pay as you go

I'm having no end of trouble in finding out how much credit I've got on my Smart Phone and on my PC

AugustusJohn
2: Seeker

Why is it as a paying customer of Vodaphone I can't find a simple answer to a simple question. How much credit do I have on my S,mart Phone. And why is it a payment of £40 doesn't show up?

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1 REPLY 1
BandOfBrothers
17: Community Champion

From How-can-I-check-my-balance. 

 

“ You can check how much Pay as you go credit you’ve got left in the My Vodafone app. The Credit tile in the homescreen will tell you your current balance. You can tap it to top up. 

If you don’t have the app, you can either: 

  • Dial *#1345# to see your balance on screen 
  • Call 2345 to hear your balance ”

Sometimes it can take a short while for a top up to show on your balance.

Live Chat or Customer service on 191 can check for you @AugustusJohn 

Current Phone > Samsung Note 20 Ultra 5G - SM9860 Snapdragon.

Samsung One Ui 3.1  / Android 11.

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