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Pay as you go

A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

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Contract

I want to cancel my co tra t but keep my number and ho onto pay as you go

Chriswat by • 2: Seeker
  • 1895 Views
  • 1 replies
  • 0 thanks

Resolved! PAYG Enquiry

Hi! I'm new to the forum and wondering of switching to Vodafone, I am a very light user and I know Vodafone PAYG SIMs get disconnected after 180 days of no use so let's say I occasionally use Vodafone 1 (the £1 package thing on PAYG) and call someone...

Trouble moving from pay monthly to pay and go

I requested to move two number from my pay monthly account to pay and go. One of them went through fine. The other they fully disconnected. I keep getting told to wait 24 hours but nothing ever happens. I'm a carer for my mum and need contact at all ...

dickij by • 2: Seeker
  • 1595 Views
  • 2 replies
  • 0 thanks

Show my number not working

Hi, I have a Big Value Bundle and I wanted to use my unlimited minutes but when I call someone (called my best friend and she was confused as to who it was). Checked my phone settings and Show number is enabled, but it still shows as no Caller ID (ha...

Jack0x by • 2: Seeker
  • 5197 Views
  • 7 replies
  • 0 thanks

Top up problems - error after paying

Top up problems error after payingI`ve made top up on the site from client page and get such a error.As a result my balance still 0, but on bank account operation completed (minus 5 pounds)Could you connect me to technical specialist?I will provide a...

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Veit by • 2: Seeker
  • 13111 Views
  • 25 replies
  • 0 thanks

You took my money but did not renew my Big Value bundle

On Nov 15th my bank auto topped up my account with £10. I checked my account and the £10 credit was showing, so far so good. On Nov 26th, my bundle renewal date, I received a text that my data had been rolled over for another month. I then received a...

Sim swap issues

My little sisters phone just broke her phone, im letting her use one of my old ones, however i have tried to move her sim over and its listed as an invalid number, i am able to text or call the number on this phone.