Pay as you go

A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

Video call is greyed out and unavailable on all contacts

I'm currently on big value bundle and my phone is more than capable of making/receiving video calls and the people I'm trying to call with all have phones that can make/receive video calls yet every contact on my phone has the video option greyed out...

registration

I had vodafone contract which was terminated many years ago. But I can still login into the online account. Even though there is nothing in the account. Just my personal details and contact details. Now I got myself a new vodafone payg number. i am e...

PAYG

I want a cheap PAYG phone for occassional use.  Argos sell a couple for £5 plus £10 Vodaphone airtime in what they call 'Big Value Bundle SIM'.  I want to know if this credit lasts indefinitely or does it expire after a fixed period.  I've researched...

Harryba by 2: Seeker
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  • 4 replies
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Resolved! Split Porting Issue

I have just moved from EE to Vodafone and ported my number across today. I have had an email to confirm that the port has been successfully completed.  I can make calls and send texts to any network but I can't receive calls from anyone on the EE net...

Switching from PAYG to Pay Monthly

I think I have made a big mistake.  I received a “You’re eligible for a discount” email from Vodafone on 12 January, as follows: “Thanks again for choosing Pay as you go with Vodafone.  As an existing customer, we want you to enjoy our best deals on ...

Marrea by 4: Newbie
  • 20165 Views
  • 26 replies
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Cant change my account first and second name

Hi i accidently put my account number as my name for my account. Now i cant verify my age as iam over 18 and it needs my bank card.  it autofills my name as the account number i put in. Ive tried changing my name via a form but it still says my name ...

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Update Apn setting via text message

Hi guys, I’ve change the network provider to Vodafone pay as you go for my automatic gates. I have to send a text message to the gate to update the APN settings. Can anyone assist me please regards will

121 not working - call failed - iPhone 11

Every time I call 121 or any other voicemail related number 12151, 12152, 1210… I keep getting call failed.I’ve reset network settings, restarted phone, turned airplane mode on and off, turned data on and off, turned wifi calling on and off, and no l...

angie77 by 2: Seeker
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  • 2 replies
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