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My old phone number

Allywashere
2: Seeker
2: Seeker

Hello, So I only just got my sim reader fixed, I have managed to lose my simcard so im worried i wont be able to keep that phone number. What shall I do is there a way I can get it back?

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AnnS
17: Community Champion
17: Community Champion

If you are passing a store @Allywashere this will be the quickest way to get a replacement SIM, you willneed to take some identification with you and be prepared to answer some security questions to prove you are the owner of the number.   Providing the SIM was last used before the usual 180 day cut off time limit, you shouldn't have any problems.

 

Other than that you will need the help of Customer Services.  Alternatively, we have the Social Team here: Contact Us 

 

The problem is having lost the SIM you can just order a SIM swap, Vodafone would need to send a security code to the phone.

What kind of store?

AnnS
17: Community Champion
17: Community Champion

Vodafone Store @Allywashere 

You can find your nearest store from here: Find a Vodafone Store