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13-07-2023 01:57 PM
Hello, So I only just got my sim reader fixed, I have managed to lose my simcard so im worried i wont be able to keep that phone number. What shall I do is there a way I can get it back?
13-07-2023 02:12 PM - edited 13-07-2023 02:13 PM
If you are passing a store @Allywashere this will be the quickest way to get a replacement SIM, you willneed to take some identification with you and be prepared to answer some security questions to prove you are the owner of the number. Providing the SIM was last used before the usual 180 day cut off time limit, you shouldn't have any problems.
Other than that you will need the help of Customer Services. Alternatively, we have the Social Team here: Contact Us
The problem is having lost the SIM you can just order a SIM swap, Vodafone would need to send a security code to the phone.
13-07-2023 02:22 PM
What kind of store?
13-07-2023 02:52 PM
Vodafone Store @Allywashere
You can find your nearest store from here: Find a Vodafone Store