My pay as you go sim has been disconnected

[jesunrahman]

Hi All,

I’m really saddened that I have a number which I had more than 16 years which has been disconnected.

I wanted to know if the is anyway I can retrieve my number back. My number has sentimental value to me. The account is still registered to me and I still have the sim serial number. 

Can anyone help.

I spoken to 191 customer service but no luck, no solution.

[BandOfBrothers]

Hello @jesunrahman 

What did Vodafone Customer Services say as to why they cannot allocate the number back to you?