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My pay as you go sim has been disconnected

jesunrahman
2: Seeker
2: Seeker

Hi All,

I’m really saddened that I have a number which I had more than 16 years which has been disconnected.

I wanted to know if the is anyway I can retrieve my number back. My number has sentimental value to me. The account is still registered to me and I still have the sim serial number. 

Can anyone help.

I spoken to 191 customer service but no luck, no solution.

1 REPLY 1

BandOfBrothers
17: Community Champion
17: Community Champion

Hello @jesunrahman 

What did Vodafone Customer Services say as to why they cannot allocate the number back to you?

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.