Ask
Reply
Solution
26-12-2020 02:25 PM - edited 26-12-2020 03:41 PM
Hi my contact number is i received a message from Vodafone saying it’s been breached but I’ve only sent about 100 texts to everyone sending them Christmas wishes probably not even 100 I need it connected again ASAP!
26-12-2020 02:36 PM - edited 26-12-2020 02:46 PM
As this is an open forum I'd suggest to edit out your mobile number. Flagged.
Also as their is no account access via this forum you'll need to contact customer services on 191, 0333 3040191 , Live Chat or the Vodafone Social Media Team's via Contact-us-for-account-specific-queries and explain that it seems you have inadvertently infringed Vodafones fair usage policy and explain your not a business etc but a consumer who is using the sim and allowances for personal usage.
This is explained in the Acceptable Usage Policy section in Vodafone T&C's
Current Phone >
Samsung Galaxy s²⁴ Ultra 512gb.