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Pay as you go cannot receive call

leungkk
2: Seeker
2: Seeker

I am in Switzerland, I can use My pay as go SIM to call out without problem.   However, I do not receieve either call or SMS.   When my friend call my SIM, the system said my SIM is not a registered one,

 

I chat Vodafone but could not get the problem resolved.   Have you faced this issue before?  How to overcome it?

1 REPLY 1

Amanda
Community Manager
Community Manager

Hey @leungkk - it's unusual that you're unable to make calls but not receive them. 

Please get in touch with our team on social media so we can look into it further for you 🙂