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Recharge data

hellobh
2: Seeker
2: Seeker

Hello,I have a question about Vodafone monthly 1 GB.

I bought my sim card in Hungary Vodafone store,and I wanted to charge 2 GB data.

But there is no 2GB selction in Vodafone app,so I paid a charge of 2GB first,and I applied twice for monthly 1GB by text message to 1207.

But 1GB of 2GB was not charged,

and I got a message one of monthly 1GB was disactive. Can you tell me where the rest of my data went and what should I do?

 

 

1 ACCEPTED SOLUTION

AnnS
17: Community Champion
17: Community Champion

Hi @hellobh 

 

You are going to need to ask Vodafone Hungary this question here:  Vodafone Hungary 

 

The forum here is Vodafone UK help and support.

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1 REPLY 1

AnnS
17: Community Champion
17: Community Champion

Hi @hellobh 

 

You are going to need to ask Vodafone Hungary this question here:  Vodafone Hungary 

 

The forum here is Vodafone UK help and support.