Reward points

[1963colin]

On the 1st of August I used my points for a power bank confirmation text said item should be dispatched in 2 to 3 days, no sign of item and it impossible to get hold of customer service.

[BandOfBrothers]

Perhaps try the Vodafone Social Media Teams via Contact-us-for-account-specific-queries 

Link back to your thread here including your forum username and I'd suggest Twitter. 

I'm wondering if the item is currently out if stock.

I wish you all the best with this situation. 

🌈 Stay Safe & Stay Alert.  🌈