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Solution

Rewards points

Demihuggett1991
3: Seeker
3: Seeker

Ive been on here for hours I checked my reward points I had 100 left witch is enough for 25min. I had confirmation txt that I had it. But yet I still can't make calls. 

1 REPLY 1

BandOfBrothers
17: Community Champion
17: Community Champion

Hi @Demihuggett1991 

 

It may take a short while for your account to update.

From https://rewards.vodafone.co.uk/catalogue 

"Get 25 standard minutes, which can be used in the UK and Europe zone, for 7 days. You'll get a text to confirm your order, then we'll add it to your account within 24 hours."

Live Chat will be able to access your account to help if needed after the 24 hours window.

The Vodafone Social Media Teams can also access your account via engaging with them through Contact-us-for-account-specific-queries. 

 

🌈 Stay Safe & Stay Alert.  🌈.

 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.