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11-11-2022 02:02 PM
Providing you have kept the SIM active with regular chargeable activity or top up @Mobile01 the SIM should still be active on the network.
If possible try your SIM in an alternative phone, this will rule out a SIM or phone fault, if you don't have a different phone, go into a Vodafone Store and they will help.
If this is a phone fault, follow the repairs process here: Repairs
11-11-2022 02:09 PM
Thanks, very helpful.