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Topping up from overseas issue

cousinharold
2: Seeker
2: Seeker

Hello, I hope someone can help.
I am trying to top-up from the UK as I am out of NZ for a while - but would like to keep my number going (I have had it for nearly 2 decades and will be back and would of course like my old number when I am)

I unfortunately just missed the yearly top-up date by 11 days - but have been told that my account is still active until June. That is great - but now it won't let me top up (so that my account is active for another year)

If someone could help me solve this - that would be fantastic!

Cheers

1 ACCEPTED SOLUTION

AnnS
17: Community Champion
17: Community Champion

Can't help you here @cousinharold you need to speak to your network in New Zealand, this is now One.NZ https://one.nz/

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1 REPLY 1

AnnS
17: Community Champion
17: Community Champion

Can't help you here @cousinharold you need to speak to your network in New Zealand, this is now One.NZ https://one.nz/