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11-07-2020 12:39 PM
I checked my phone earlier, and it turns out I accidentally turned mobile data on at some point. I was charged for this, and I'm wondering if I can get this credit back somehow?
11-07-2020 01:56 PM
11-07-2020 02:05 PM
Hi @NJEF
Although you accidentally turned on mobile data and have been charged, you will have used the phone and data.
However, you don't mention the tariff you are on, if this is PAYG 1, you will pay a maximum of £1.00 per day on the days you use your phone and have the benefit of unlimited calls and texts with 500mb of data, Vodafone will also stop you exceeding the 500mb. There is further information here: Vodafone PAYG 1