A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. For any account specific issues, contact Customer Services (here).
Hi, I have a query about receiving a refund for remaining credit on a pay as you go account after porting out from Vodafone to another network. I was under the impression from Vodafone's website that you could reclaim unused credit up to 60 days afte...
I bought a cheap phone off Amazon and a Pay As You Go sim card. I thought I was just paying per text and call I made. However, I got sent this text message:"Welcome to Pay as you go 1. On the day you use your phone you'll pay £1 and get unlimited min...
Hi, I think my vodafone sim card has been disconnected as i havent topped up in a good while and I cant use the number connected to the sim card. The phone number was connected to many important social medias such as WhatsApp. Is it possible at all t...
Created account and entered PAC but can't log in.Told to wait 24 hours. Not worked.Told to wait for sim. Got sim put in. Not worked. Sim not provisioned.Support: wait 24 hours48 hours later nothing.What kind of business makes new customers wait until...
Hi.Since several months before my promotion ends 2 days before i receive megabites and minutes like it was renewed again but i didnt had credit to do so. Like im getting it in advace.And soon as i recharge and renewe it it restarts the promotion. Any...
Hi, I just used the online topup system for PAYG and it keeps returning "Unable to Top Up this mobile number". For the number I have and had for 9 years. ???When I tried to call 2345, I keet receiving a dumb message asking to confirm the mobile numbe...
Hi Vodafone,The information on the website states that esim is not available to PAYG customers but I have to option in MyVodafone to change my SIM into an eSIM. What happens if I try to switch a PAYG from a SIM to a eSIM trough that MyVodafone proced...
Hi everyone. I am a new customer to Vodafone. I have received a free SIM that I ordered from the website. I have registered the number on the Vodafone website but when I go select a plan, I cannot select a PAYG+. I don't want a big bundle as they don...
Hi, I was with Vodafone in 2022, then ported my number to O2 for a year, have now ported number back to Vodafone.Port was successful and was done on Friday, all working.I did think it was strange that I had not heard from Vodafone, so I contacted the...
Afternoon,is the website to have your number ported from another network to vodafone down? when i go through the page is diverts me everytime to downlaod the my vodafone app.Kind regards
