Pay as you go

A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

Resolved! Mobile Data settings

I've tried multiple times to download and install new mobile data settings for my iphone12.I recently updated to IOS 17.4.1. Vodafone sent a text with new mobile data settings which I downloaded and then installed. But iphone keeps saying cannot conn...

Can’t top up

When I go to top up it says must be a Vodafone number.  It is a Vodafone number. Also no one can call or text me. 

Texting

My texts to 2345 and 9774 ie Vodafone numbers did not send but i can send texts to friends 

Perth by 2: Seeker
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My Vodafone app

 Since I changed from pay monthly to PAYG sim I cannot log into My Vodafone.I login, verify my mobile, they send a code and it displays the following message.   So frustrating and please don’t ask me to contact 191.  I do long shifts, no access to ph...

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Recovering a deactivated number

Hi there,  I was directed here by Vodafone support, who said I needed to speak to someone from the Gold Number team, so hoping someone can help me out. My PAYG number, which I've had for 15+ years, was deactivated by Vodafone due to inactivity (when ...

abnewman by 2: Seeker
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  • 14 replies
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Refund after porting out- PAYG sim

Hi, I have a query about receiving a refund for remaining credit on a pay as you go account after porting out from Vodafone to another network. I was under the impression from Vodafone's website that you could reclaim unused credit up to 60 days afte...

Question about Vodafone Pay As You Go

I bought a cheap phone off Amazon and a Pay As You Go sim card. I thought I was just paying per text and call I made. However, I got sent this text message:"Welcome to Pay as you go 1. On the day you use your phone you'll pay £1 and get unlimited min...

refer by 1: Seeker
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