No 4g on my iPhone
Hi I’ve just changed from pay monthly to pay as you go and now my 4g isn’t working I’ve tried all the steps and spoke to an advisor still no luck any ideas what else I can try? changed my APN all ready
Pay as you go
A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. For any account specific issues, contact Customer Services (here).
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Forum Posts
Resolved! A few questions about a new PAYG SIM which has not been activated
Hi,I have a few questions about a new BVB SIM that I have been using for incoming calls only. It's never been topped up so I don't know if this means it has been activated or not but I can receive calls on it just fine.1. Can I request a PAC for the ...
My phone number is no longer active, why?
I would like to know why my pay as you go phone number is no longer active, I am now locked out of my gmail and cannot receive phone calls or messages.
Receiving calls in Spain
I have a PAYG1 SIM with credit and wondered if I can use it in an iPhone in Spain to receive calls and texts without incurring any charges or needing to buy an Extra?I have a Spanish SIM and access to Wi-Fi for all my other needs.
Resolved! Change number from EE contract to Vodafone PAYG
I’m currently about to end my contract with EE pay monthly and I plan to switch to Vodafone but as pay as you go (PAYG) keeping my same number (using PAC). The store person says I cannot transfer my same number to PAYG and need to purchase plans for...
How to order a Trial SIM?
I use SMARTY, but they don't provide anything except whatever my AOSP-derived OS classifies as 3G (rather non-specific, considering the myriad implementations https://en.wikipedia.org/wiki/3G#Overview lists) where I live. Consequently, I want to try ...
SIM card tracking still shows ‘This order is non-shippable’ one week on.
Last Saturday I went on live chat to order a new blank SIM card for my Mum who has just bought a new phone and needs a nano sim. The order seemed to be successful and she received a confirmation text straight away. One week on, she still hasn’t recei...
Why my international passport cannot be verified when activating a prepaid sim card
I used to live in Australia for 5 years or more but left Australia for America in 2022. I try to remember to recharge my Australian phone number but recently I forgot to do so and got my number disconnected. As I tried to order a sim for my friend an...
Resolved! eSim on PAYG
Good Morning CommunityIs the service available for PAYG customers to be able to change from a physical sim to an eSim?
WiFi Calling
Can anyone answer definitively if WiFi Calling is available on PAYG accounts? I did find an old thread that says it was but I know things change.Also, the website indicates that WiFi Calling can be set up direct from the phone without calling Vodafon...
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