Pay as you go

A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

Lost mobile number

Hi all, I left the country for school a few years back and forgot to keep my mobile number active. I have since tried multiple times to get it back to no avail. It has now been around 3 years, and the number should be out of quarantine. I have done a...

Remove a saved card from the 2345 credit line

I am not sure how this has happened but I've managed to save a card on the 2345 credit line. I called to top up recently and it asked me whether I wanted to use the same card, then read out the last four digits to me.  I'd like to remove the card but...

My old phone number

Hello, So I only just got my sim reader fixed, I have managed to lose my simcard so im worried i wont be able to keep that phone number. What shall I do is there a way I can get it back?

Resolved! Wi fi calling

Hi all new here. I’ve activated wi fi calling both on the dashboard and settings (obviously) in my iPhone 12 but to no avail. I’ve spoken to customer service who to be fair were very helpful and have confirmed it’s been activated on my account. That’...

Topups

Why can't I top up my Pay as you go? When I enter my phone number it says "Sorry, I can’t find the page you’re looking for."

Can't receive OTC

I bought a Vodafone PAYG sim in Turkey to receive my Turkish bank's OTCs. That worked fine while I was in Turkey even without payg credit. Now I am in UK and cannot receive any OTC or SMS . What do I need to do?

Lebara - using up data too quickly?

Has anyone noticed that their data is being used up way too quickly on Lebara (who use Vodafone)? I used to be with Tesco (O2) and would use 10-11GB a month, switched to Lebara and now I’m close to 1GB every day… I don’t think I’ve changed my usage i...

cringe91 by 2: Seeker
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Using Sim Abroad

Intending to buy a Vodafone sim on a Pay As You Go plan for use in Pakistan. I will be in Pakistan year round so am I right in saying that my sim will not be inactivated and provided that my mobile data roaming is turned off, I can also receive calls...

Best way to call internationally?

Wanna make calls to UK. I have a VI unlimited pack but it doesn't let me call since my main balance was only 30 Rs. I recharged on VI for 100 Rs. Made the call.Barely talked for 30 seconds before the call was disconnected. I checked the main balance ...

karden by 2: Seeker
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  • 1 replies
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