A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. For any account specific issues, contact Customer Services (here).
Am I able to put credit on someone else's phone?I ask because my elderly mother usually uses her bank card to put money on, but it's not working right now, probably some kind of security lock. Of course we need to sort the bank card, but in the meant...
Hi I’ve just changed from pay monthly to pay as you go and now my 4g isn’t working I’ve tried all the steps and spoke to an advisor still no luck any ideas what else I can try? changed my APN all ready
Hi,I have a few questions about a new BVB SIM that I have been using for incoming calls only. It's never been topped up so I don't know if this means it has been activated or not but I can receive calls on it just fine.1. Can I request a PAC for the ...
I would like to know why my pay as you go phone number is no longer active, I am now locked out of my gmail and cannot receive phone calls or messages.
I have a PAYG1 SIM with credit and wondered if I can use it in an iPhone in Spain to receive calls and texts without incurring any charges or needing to buy an Extra?I have a Spanish SIM and access to Wi-Fi for all my other needs.
I’m currently about to end my contract with EE pay monthly and I plan to switch to Vodafone but as pay as you go (PAYG) keeping my same number (using PAC). The store person says I cannot transfer my same number to PAYG and need to purchase plans for...
I use SMARTY, but they don't provide anything except whatever my AOSP-derived OS classifies as 3G (rather non-specific, considering the myriad implementations https://en.wikipedia.org/wiki/3G#Overview lists) where I live. Consequently, I want to try ...
Last Saturday I went on live chat to order a new blank SIM card for my Mum who has just bought a new phone and needs a nano sim. The order seemed to be successful and she received a confirmation text straight away. One week on, she still hasn’t recei...
I used to live in Australia for 5 years or more but left Australia for America in 2022. I try to remember to recharge my Australian phone number but recently I forgot to do so and got my number disconnected. As I tried to order a sim for my friend an...
Good Morning CommunityIs the service available for PAYG customers to be able to change from a physical sim to an eSim?
