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Pay as you go

Voxi SIM

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2: Seeker

Hi,

I have registered and paid for my VOXI plan. Although I have neither received a number nor is my SIM card working properly. What should I do to fully activate my SIM?

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2 REPLIES 2
17: Community Champion

Hi @jemcho2000 

 

Please see here:  Voxi Activate SIM .  You can also contact Voxi here: Voxi Contact Us 

If you dial *#100#, the number should come up on your phone screen.

 

If you have paid for your plan, all that may be needed will be a quick chargeable connection to active the SIM.  Give this a try first.

 

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3: Seeker

Use their webchat, can take a while for them to get to you - but they will check all is going through ok for you.

 

I had one SIM/account which did not register properly, they sorted it out for me.

 

A second SIM I did was going through ok when I contacted them, but busy time so took about 6 hours after the registration before all working.

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