Pay as you go

A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

New PAYG rules for use abroad

I live in France and have a UK Vodafone sim, on PAYG.  I need to receive SMS verification codes for accounts I have in UK. Will I be able to receive them, free, under the new rules from July 12th.T.I.AWarren Peece

Phone model not recognised

I've a new SIM card which I'm trying to set up but my phone is not being recognised.I have a Moto G8 Plus but the only choices are the G8 Power and G8 Power Lite.I'm pretty ignorant when it comes to mobile phones and have no idea what to do.Thanks 

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Resolved! Activation of lyca.sim.from india

My daughter, a UK Citizen has sent me a lyca sim card.I am now in India and will be travelling to UK in a few days. Can I activate the sim from India now?If not when can I activate and how?

VOXI data problem

I joined VOXI and initially no problems but then proceeded to transfer my existing number over to VOXI and since the transfer was completed I have been unable to use my data. I am receiving app notifications but cannot use apps or browse internet. VO...

Number BARRED

So I don’t really know where to begin I woke up this morning with a text from Vodafone saying my number has been barred please contact xxx leaving a voicemail etc.  1. I’m in Italy with NO english telephone number (because it was barred)2. My step-mo...

Lukasmon by 3: Seeker
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Resolved! Answerfone message not stating phone number

Hi. My elderly sister has a PAYG sim and has just changed her phone from an old Alcatel flip phone to an Artfone big number flip phone. When anyone calls and the phone isn't answered the answerphone message cuts in as it should and says "You have rea...

C-J-W by 4: Newbie
  • 3490 Views
  • 2 replies
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Resolved! Vodafone PAYT roaming in EU - is this change going ahead?

Hi All,As per the title, I'd read that Vodafone were introducing roaming charges for prepaid customers from June 8th. However I now can't find any reference to this - is it still going ahead?Asking as my bro-in-law has just ported his work number to ...

donnyguy by 16: Advanced member
  • 5371 Views
  • 4 replies
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Question about Vodafone Pay As You Go

I bought a cheap phone off Amazon and a Pay As You Go sim card. I thought I was just paying per text and call I made. However, I got sent this text message:"Welcome to Pay as you go 1. On the day you use your phone you'll pay £1 and get unlimited min...

mikoto06 by 2: Seeker
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  • 2 replies
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What is tay ?

Has text saying I'm opted into tay. Looked everywhere but can't find anything about it. It said to opt out to call 2345, I did this, listened to the message, but no mention of tay! 

Resolved! Basic questions about BVB "for UK use only from 8 June"

Hello all I will be visiting the UK in a few days and I have just purchased a BVB for my unlocked Android with a Vodafone SIM that was activated in the UK by a third-party (UKSIMS). Although I am still in the US, the SIM seems to work fine: when I tu...