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I have found that my Simcard has expired today. I can still receive calls / texts but nothing else.

SteveSim
3: Seeker
3: Seeker

Please help.

I have found out today that my Simcard has expired.

 

How can I get it working again. I need to use the same number.

Thank you

 

Steve

1 ACCEPTED SOLUTION

Effie
Moderator
Moderator

Hey @SteveSim I hope you're having a lovely Christmas! So we can look into this for you, please pop a message to the Social Media team here

View solution in original position

3 REPLIES 3

Effie
Moderator
Moderator

Hey @SteveSim I hope you're having a lovely Christmas! So we can look into this for you, please pop a message to the Social Media team here

Thank you. All sorted. I was so worried, plus being over Christmas period!

BandOfBrothers
17: Community Champion
17: Community Champion

Hi @SteveSim 

You'll be fine as Vodafone provide a catchment period to get things back up and running.

Customer services via Live Chat or the Vodafone Social Media Teams as indicated by @Effie can help.

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.