Account Showing As Open On Credit File - I've never actually had broadband -switchover got cancelled

[SillyEnough]

I just need to speak to someone on the Credit file support team.
Getting through on the phone is impossible. Live chat doesn't work.
I've got TWO accounts showing as active from previous failed attempts to switch to vodafone for broadband.

I don't have account numbers or a mobile phone with Vodafone so can't get through the automated system. I've tried ignoring the options in the hope it'll default to putting me through to a human but it just cuts me off.

Could someone please contact me or tell me the number and options I need to go through.

Matt

[MarkD]

Hi @SillyEnough, our Credit File Specialists would love to take a look at the accounts shown on your credit file. You can find how contact the team using Facebook or Twitter here, just include your Community username in the message.