Phones
Mobile + Broadband
Unlimited
SIM only
Wearables
Mobile broadband
Deals
Broadband + Mobile
Support
Billing & payments
My products
Settings
Vodafone apps
Costs and charges
Support
Network
More
Discover 5G
Welcome to Vodafone Community
Why do Vodafone assume I have a credit card to verify my age?
They already have my date of birth on record and I've been a customer for over 20 years.
A credit card is the best way for a person to prove their age credentials due a person having to be 18 years of age to own one do it's a good indicator for Vodafone @warpc0il
I do not use a Credit Card so I ended up going into a Vodafone Highstreet Store with identification and they lifted the bar in house. Obviously I appreciate they are closed at the moment with the Lockdown restrictions.
You could try speaking with Live Chat or Customer service on 191 or the Vodafone Social Media Team's via Twitter or Facebook Contact-us-for-account-specific-queries and they might be able to help.
Code-of-practice/content-control
How-do-I-change-my-age-restricted-content-settings.
Current Phone > Samsung Note 20 Ultra 5G - SM9860 Snapdragon.
Samsung One Ui 3.1 / Android 11.