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Age Verification ????

warpc0il
2: Seeker

Why do Vodafone assume I have a credit card to verify my age?

They already have my date of birth on record and I've been a customer for over 20 years.

 

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1 REPLY 1
BandOfBrothers
17: Community Champion

A credit card is the best way for a person to prove their age credentials due a person having to be 18 years of age to own one do it's a good indicator for Vodafone @warpc0il 

I do not use a Credit Card so I ended up going into a Vodafone Highstreet Store with identification and they lifted the bar in house. Obviously I appreciate they are closed at the moment with the Lockdown restrictions.

You could try speaking with Live Chat or Customer service on 191 or the Vodafone Social Media Team's via Twitter or Facebook Contact-us-for-account-specific-queries and they might be able to help.

 

Code-of-practice/content-control 

How-do-I-change-my-age-restricted-content-settings. 

Current Phone > Samsung Note 20 Ultra 5G - SM9860 Snapdragon.

Samsung One Ui 3.1  / Android 11.

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