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A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

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moving and no mobile signal

I am moving to an area that does not receive a vodafone mobile signal.  I will therfore unfortunatelt need to move to another provider.  Do i still need to pay an early redemption fee? 

Deldy by • 1: Seeker
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30 day pay monthly - but can't upgrade for 90 days!

Just spent over 90 minutes on chat to be told that because I have had my 30 day contract SIM for less than 90 days I can't upgrade - for "secuirty reasons"! Any idea what these security reasons might be? Is this even legal?

glcat by • 2: Seeker
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  • 6 replies
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Redundant SMS telling me I have no voicemails

Dear CommunityI am receiving SMS messages saying "Voicemail has no new messages. Please dial 121".I want to get an SMS when I do have messages but not to say I don't.Why would I want any kind of notification to tell me:1 - that I have no messages?2 -...

No Vodafone signal

There is no Vodafone signal (no 4g or 2g) from about 0900 this morning in AB34 5 (Aboyne Aberdeenshire)

Network

New iPhone arrived… charged and inserted sim but doesn’t connect to network 

Vodafone default

I had a Vodafone account which I cancelled, my partner paid the final bill but a few months after a debt collection agency started chasing me!!! They said I hadn’t paid, I thought there was a follow up bill. I paid but have a registered default.  It ...

Petal70 by • 2: Seeker
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  • 1 replies
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Beware, Galaxy Trade In offer has misleading Ts&cs

I've just upgraded to a fold 3 using the current trade in offer. Carried out due diligence beforehand combing through the following terms https://www.vodafone.co.uk/cs/groups/public/documents/webcontent/evo-trade-in.pdfMy phone to be traded in easily...

Website still not working for upgrade

When are Vodafone going to accept that their website to upgrade your mobile phone does not work? Several times I have gone through the process of choosing a mobile and data only to find the page crashes everytime I go to the checkout. This is somethi...

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