Pay monthly

A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

Sim card

Ordered a SIM card on Tuesday still not received it  might need to order from 02 or that as normally you get them within a day or 2

CLAUDE76 by 2: Seeker
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  • 1 replies
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Transferring a Pay as you go number over to Pay Monthly...

When filling out the form to move a pay go number over to a new pay monthly plan here, it states under step 3 the following: "We'll (Vodafone) will apply any credit left on your Pay as you go account to your first Pay monthly bill." I had £23 credit ...

Screenshot 2021-06-16 at 19.11.27.png
WelshPaul by 16: Advanced member
  • 7125 Views
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Sim Swap my number missing

I have just had a sim swap as my one stopped working.      Everything now works fine again, but my phones own number is shown as not available in the sim manager and "about" on my Samsung S10.I have tried the online chat but the operator told me to l...

dhinxman by 4: Newbie
  • 1687 Views
  • 2 replies
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3rd party STAC code

I'm a (very) long term Vodafone pay-monthly personal customer but I've also got a 3(three) contract that has been  a "work" phone. I've just spent the last hour trying to convince 3 that I want to leave and there's absolutely nothing they can say/do ...

Resolved! Does contract end when number moved?

Hi There, My contract ran out at the end of June. I requested a PAC code and have swapped my number to a SIM only deal else where. I cannot log into my account to query what happens next. But can someone confirm, do I need to do anything in order to ...

Log-in problem

Hi.Currently unable to log in to my pay monthly account online.Password I have been using suddenly didn't work, was sent a temporary one, but that didn't work either.

Murrell by 2: Seeker
  • 1490 Views
  • 3 replies
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Vodafone data speeds

I am a little confused about the data speeds from Vodafone. Ive seen some saying unlimited, some saying 10mbps and some 2mbps but I just want to get a normal 25gb sim and there is no speed cap mentioned for that one so is it unlimited speed?appvalley

Upgrade 3mnth later than it should be.

Has anyone contract end date been 27mnth? I got my new phone in sept 2020 but my app says my end date is December 2022. I also didn’t pay any money to upgrade early. So I don’t understand why it’s December not September. My old contract was also £20 ...

RLM123 by 4: Newbie
  • 1490 Views
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5G roaming in Greece

Hi,  is it possible to use 5G of Vofafone Greece while on Roaming? If not, when is this planned for? Thanks

giorgosa by 4: Newbie
  • 1943 Views
  • 1 replies
  • 1 thanks

My vodafone acct locked

My vodafone account os locked. Spoke to an agent earlier today who couldn't reset it and said she had to refer it t to the back office team and to try again in a few hours. How do I know when they have fixed it?

scotbot by 2: Seeker
  • 1514 Views
  • 3 replies
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