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A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

Resolved! Advice on contract

I’m currently with Vodafone, my contract ends the beginning of next month. I’ve got a better quote off Carphone warehouse, but with Vodafone service still. Do I need to ring up Vodafone and cancel my contract, or because I’ll be going through Carphon...

Kcullen by 2: Seeker
  • 6090 Views
  • 13 replies
  • 0 thanks

Vodafone Advantage discount and useless support

I have upgraded the contract and applied the Advantage discount code - everything seemed fine until I received my first bill - it seems like the generic discount at a time was applied to my contract (which was lower) rather than an Advantage specific...

sirgader by 4: Newbie
  • 1744 Views
  • 2 replies
  • 0 thanks

number transfer to my 2nd vodafone contract

I have 2 contracts with vodafone.one is coming to an end at the end of Julythe other runs until aug 22can i transfer the number on the ending July oneto the aug 22 one when my july contract runs out?

pakomen by 3: Seeker
  • 2140 Views
  • 4 replies
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Orders

I have been lead up the garden path by numerous staff agents at Vodafone from sales Agents via online chat various departments. To Vodafone HQ CONNECTIONS At Newbury via Emails after credit check Appeal form sent. I was given £108 credit and x2 lines...

Pgm5067 by 2: Seeker
  • 2715 Views
  • 7 replies
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Vodafone trying to get me to buy another phone

I have been with Vodafone for ages now, in fact my whole family have   I took a phone to a shop as it was overheating when charging and would switch off sometimes   i got a letter back to say it was moisture damaged and beyond repair, and i would not...

lunwin54 by 2: Seeker
  • 3207 Views
  • 7 replies
  • 0 thanks

Incorrect default on account

Hi team  I had a contract which I gave notice for and was coming to an end in August 2020.  My service was cut off and and I paid the outstanding amount but a default was attached to my credit record at the beginning of 2021 and updated  in February ...

Aus_Guy by 2: Seeker
  • 1354 Views
  • 1 replies
  • 0 thanks

Can't Add Additional Line/Account Type Error

Hi, As a last resort, is there someone here that can take a look at my lengthy issue and hopefully help?I have two separate pay monthly accounts with Vodafone. Both where opened as SIMO and I upgraded both to handset plans after the the first three m...

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Anonymous by Not applicable
  • 1548 Views
  • 1 replies
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Declined by Vodafone/mobiles.co.uk Can't understand why.

Hello EveryoneHave a current contract with EE for 2 phones and 1 with O2 , all have been running for over a year, for myself and 2 children. A couple £22.00, the O2 one is £26.00 per month.My Contract with EE is about to come to an end and found a co...