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14-07-2021 01:52 PM
Hi There,
My contract ran out at the end of June. I requested a PAC code and have swapped my number to a SIM only deal else where.
I cannot log into my account to query what happens next.
But can someone confirm, do I need to do anything in order to stop paying any further or does my contract end when I use my PAC code?
Thanks,
Solved! Go to best answer.
14-07-2021 02:00 PM - edited 14-07-2021 04:05 PM
See here: Cancel Account
You will have access to the online account for 6 months after leaving to view bills Vodafone recommend setting up an alternative contact number to receive the security code.
Apart from that as you are out of contract when the number moves the contract will immediately end and generate the final bill and you will receive two further bills, the final bill will have a 0.00 balance as your confirmation there is nothing further owing.
14-07-2021 02:00 PM - edited 14-07-2021 04:05 PM
See here: Cancel Account
You will have access to the online account for 6 months after leaving to view bills Vodafone recommend setting up an alternative contact number to receive the security code.
Apart from that as you are out of contract when the number moves the contract will immediately end and generate the final bill and you will receive two further bills, the final bill will have a 0.00 balance as your confirmation there is nothing further owing.
14-07-2021 04:52 PM
As soon as your new Network uses the Pac you gave to them then this ends your Vodafone contract.
Don't cancel your direct debit as Vodafone will do this for you once any final monies have been taken.
You'll then get a sorry your leaving letter and a £0 bill.
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