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Resolved! Vodafone saying eligible for upgrade repeatedly and then declining it.

I took out an Unlimited sim for £30 per month in December with two additional lines for £10 for 100GB each. In the App it sent me notifications that I could upgrade to a handset, I even received emails over the last couple of weeks. I looked and seen...

looking for a copy of my itemized phone bill for August and September 2021

New phone is stuck on open order

I upgraded on the 21/11/22 and was told my new handset was out of stock. I got updates up until the 2/12/22. Then after that I heard nothing so keep checking on the order tracker which just kept saying order confirmed. So I got in contact on 5/1/23 a...

Thanking Vodafone Complaints staff member for good customer service

Vodafone recently cancelled my back up mobile account ending 191. Long story. I contacted Vodafone on 1 December 2022 and despite talking to 5 very pleasant members of staff throughout December in Customer Services and Complaints, who I am sure did...

error 5501 in vodafone app

i have been trying to access my plan details and charges but it keeps giving me 5501 error code and saying that it cant find this information right now. i have uninstalled and reinstall the app, i have tried on different devices and i have tried on d...

My Vodafone registration

Tried to register but it says my number isn't a Vodafone number. I transferred my old number from TalkTalk. Should I use the temporary number?

Why Vodafone doesn't prioritize the old orders ?

I have ordered a Iphone 14 pro max 256 purple on 09/01/23 at 1 am. I received the confirmation for the same at 8.30 a.m. The expected date of delivery for the order was 4-6 days. Later that same day, the website showed next day delivery for the same ...

Plan with 4 Xtra benefits only showing 1 benefit

I've just been upgraded by Retentions to "50GB + 4 Xtra benefits + Entertainment" and the 4 Xtra benefits, according to the contract that was emailed to me, are✓ Device Care✓ 50% off Watch Connectivity✓ 6x Unlimited Data Booster✓ Unlimited MMSMy plan...

Cancelled broadband, unable to access phone account

I cancelled my broadband. I still have a sim only plan which j have just renewed, I can't access my Vodafone account or the app. Any ideas how to get this fixed? Tried calling support and no luck

Annual upgrade problems

Having major problems with Vodafone been with them for many years and took an S21 ultra out on contract in 2021 and was told I'm eligible for the annual upgrade promise, tried to upgrade today and keep getting told I did not qualify for it as I hadn'...

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Resolved! Vodafone saying eligible for upgrade repeatedly and then declining it.

looking for a copy of my itemized phone bill for August and September 2021

New phone is stuck on open order

Thanking Vodafone Complaints staff member for good customer service

error 5501 in vodafone app

My Vodafone registration

Why Vodafone doesn't prioritize the old orders ?

Plan with 4 Xtra benefits only showing 1 benefit

Cancelled broadband, unable to access phone account

Annual upgrade problems

Monthly Allowance Renewal Date

Vodafone Billing Issues?

Entertainment pack error - Amazon prime

EU Roaming - cannot make outgoing calls

Cancellation

Upgrading on Evo 12/24 month contract

New phone not showing Vodafone network

Not receiving SMS from Hospital and others since p...

Vodafone stay insurance

Fiddling with control data bar limiter and seems t...