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A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

Gold Number Sales

We’re constantly looking at ways to offer better products and services for our customers and are happy to announce our great new proposition – Gold Number Sales! What’s a Gold Number? Why get stuck with that randomly assigned number, when you can cho...

Gold numbers 2.png
Phil by Community Manager (Retired)
  • 61112 Views
  • 156 replies
  • 12 thanks

Data problems in the US

Hi everyone There is another thread that talks about call problems in the US but I wanted to start a new thread to highlight current data roaming problems in the US as well. Arrived in New York on Friday and can only connect to T-Mobile Edge. You can...

jd21uk by 2: Seeker
  • 1156 Views
  • 3 replies
  • 0 thanks

New Zealand - cost of local calls

I will be visiting New Zealand in the new year. Having looked the Roaming information on the Vodafone site I can see that if I want to use my UK allowance it is £6 for each day I use it; OK so farHowever I can't firnd any reference to making local ca...

Credit checks

I recently took out a Vodafone contract for my daughter, the credit check went through via carphone warehouse and Vodafone (so 2 hard searches were left on my credit report, and i was allowed to proceed) however when checking my credit report last ni...

Device Plan payment

Is it possible for my son to pay the device plan payment for phone using his debit card, contract is in my name but he would like to pay for device in full, but only give me the option  to pay on my caed.

Mcl2022 by 2: Seeker
  • 648 Views
  • 1 replies
  • 0 thanks

Need help with account

I have had a long-term ongoing problem with your service, and none of your support staff have been helpful in fixing it. I am a mobile phone monthly subscriber using an iPhone 13 Pro, with an Unlimited Data account, however approximately 2 months ago...

Mobile hotspot

Hi, I pay monthly and have unlimited data. I'm just wondering if I connect my TV to my mobile hotspot if I'll be charged or it will just use my unlimited data  I hope that makes sense. Any help would be great thank you 

Resolved! Contract ended

Good afternoon. I have a issue that I can not get resolved. Please note I have tried to ring Vodafone countless times and can’t seem to get past the automated messages to speak to operators. Tobi also isn’t working it won’t allow me to chat with him ...

Customer Service

I am not normally one to leave a review unless I am totally dissatisfied! However… I have just been on the phone to the most polite, helpful and gracious customer service assistant I have ever dealt with (and I have dealt with many). Her name is Sidr...