We’re constantly looking at ways to offer better products and services for our customers and are happy to announce our great new proposition – Gold Number Sales! What’s a Gold Number? Why get stuck with that randomly assigned number, when you can cho...
So here’s the problem I have which I am completely puzzled by and have tried everything I can think of to solve it. My mother in law has just changed her broadband provider to BT. As part of the super fast broadband service, she has now got VOIP land...
Just spoke to ELLA on the phone to ask her a couple of inquiries around topping up my phone before I leave for Thailand and she went above and beyond in her service while helping me. All of my questions were answered very quickly and she even managed...
We're having trouble verifying your details. We may need additional information from you to take a payment - please watch out for a text from Vodafone. If you don't hear from us, please contact us. Changing my Bank details...only having problems doin...
I have made a order for iphone 14 pro max 128 GB nearly 2 weeks ago now. Is there anyway of cancelling a order ? I was told it was only a 1-2 week wait at the time and I don’t really appreciate being lied to.
I traded my phone in, received my DPD prepaid package and sent it back to Vodafone on Monday 26th September. I can see that the package has been delivered and signed for by Vodafone on the 29th September. Vodafone has not updated me to confirm they h...
As the title states I haven't recieved any information on if my phone has been sent to the warehouse or if my trade in has been processed. I have however recieved a text saying I have limited days left to send the phone in. I've seen on posts that I ...
Hello, I posted my old phone for the trad-in offer on Monday and got a DPD receipt. However I want to trace the parcel to ensure it arrived OK but I don't have the address it got sent to. Has anyone got it please? Thanks
Hi, Last month I ported a SIM only contract away from Vodafone but cannot access my account now. Site says to call a number if this happens but unfortunately the number has no options for this and when I did speak to an advisor she couldn't find the ...
Weird I got a notice I would have a contract expiry in some days.. I renewed and guess what I got an out of contract charge.. I also updated my contract paying more! I added phone E number as well and I also subscribed for my daughter a new 17 pound ...
I activated the wrong account on youtube premium and I need to swap it over to the new one. I've cancelled it from through the Vodafone link but I need a new activation link
