Pay monthly

A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

No 4g calling (volte) s22 ultra

Hi my data stops working when I'm on a phone call how do I enable volte it has disappeared from my settings.  I was with ee and I could toggle on and off.  Customer service team are useless, I have done everything reseted My phone also. They refreshe...

this april increase a lot

hello every one well your price of your contract go up by 14.4 % now that is a big price hike the biggest of the of suppliers i think as i read it on the net

2nd time sent phone back for repair

hi there this is the second time i have sent my mobile phone back to be fixed no luck on the same day i got it back it stareted agian so it is going back if this does not work i would i like a new replacement

Loss of OneNumber service

I have spent 9+ hours on MOBi in the past 3 days, visited in-store as suggested, and called 191 on Friday. Still the services is not working and I have note received any notification of resolution as I was told would happen… Help!!!

VAT Invoicing - Personal Pay Monthly Account

Hi All, I have been receiving monthly VAT invoices (VAT shown on my monthly bills which also has Vodafone's VAT Number) fine up until November 2021. Since December 2021, my bills no longer show the VAT, Vodafones VAT number, and on the last page say ...

Credit file default - ruined my report

Hello I am writing in reference to the dispute I filed regarding a default marker put on by Vodafone which has adversely impacted my credit file. While I have been disputing the transaction claim made by Vodafone with Zinc Group Ltd (debt collection ...

Rajsingh by 3: Seeker
  • 1628 Views
  • 1 replies
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Roaming in Sydney Australia - no 4G or 5G

Hi all. Desperately hoping for some help.   I recently took out a Vodafone contract that included roaming coverage of Australia.  I’ve now arrived in central Sydney and I can’t get anything other than 3G, which is really slow.  In Australia you need ...

Andy_7 by 2: Seeker
  • 2211 Views
  • 4 replies
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S23 Ultra Pre-Order - Not dispatched

Hi guys, I pre-ordered S23 Ultra on 9th of February and paid £9.99 for premium delivery. The delivery slot was for 8am to 10am on 17th Feb. According to tracker and live chat agents the order has not even been dispatched yet and it is past delivery s...

olovski by 2: Seeker
  • 1536 Views
  • 3 replies
  • 0 thanks