Pay monthly

A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Annual upgrade problems

Having major problems with Vodafone been with them for many years and took an S21 ultra out on contract in 2021 and was told I'm eligible for the annual upgrade promise, tried to upgrade today and keep getting told I did not qualify for it as I hadn'...

oden007 by 2: Seeker
  • 1742 Views
  • 4 replies
  • 0 thanks

Upgrade

If Vodafone tells you when renewing your contract you get an annual upgrade which is a new phone for free of charge do not take this. I was told 12 months ago if I renew my contact I would be entitled to it. So I renewed my contact thinking this and ...

Call problems in the US

I’m currently in the US, where Vodafone use T-Mobile and AT and T. I wanted to make people aware there’s a technical  issue with AT and T that prevents voice calls being made and received. Calls can be made on T- Mobile, but I find that their coverag...

step_hen by 4: Newbie
  • 21583 Views
  • 104 replies
  • 0 thanks

Order

I ordered a pay monthly device few days ago which i got a confirmation email for but i've not been able to track it ever since with my order number because it keeps saying " sorry we don't recognize your order ".... is it canceled or what's going on

Oriality by 2: Seeker
  • 1377 Views
  • 2 replies
  • 0 thanks

Resolved! Account is not properly closed...

This is a topic that has come up time and time again so sure it's a really easy fix. Just a case of getting to the right people to resolve isn't .So I had multiple lines with Vodafone which I have slowly moved away. The last of my lines moved in July...

donnyguy by 16: Advanced member
  • 6651 Views
  • 17 replies
  • 0 thanks

Employee Advantage Scheme

When I upgraded in store today, the advisor told me to reach out on the live chat to add the employee advantage scheme to my account. However, it turns out you have to order online and add the code there, but I have now upgraded so cannot add it. Is ...

finleytt by 2: Seeker
  • 1157 Views
  • 1 replies
  • 0 thanks

removing expired debit cards

hi can somebody please tell me how to remove stored debit cards from my account some are expired +2 are active.. i always pay my bill online+ didnt realise by saving my card details i was giving consent to reoccurring payments, i was in a hurry+ didn...